Privacy

This is a one-teacher music studio, not an advertising business. The short version: your details are used to teach you and to take payment, and nothing else. Nothing is sold, rented, or shared for advertising.

What is collected

• What you type in when you book. The student’s name, email address, phone number if you give one, and what they want to work on. For a student under 18, a parent or guardian’s name and email address are required as well.
• The student assessment. If you fill one in, the answers are stored — playing and singing experience, where you lead or serve now, goals, practice time and anything else you write.
• Your lessons. What you booked, when, whether it happened, and the lesson notes and practice assignments written for you.
• Files your teacher gives you. Chord charts, sheet music, backing tracks and recordings uploaded for you are stored, along with their names and the note written with them. They are private to you: nothing is published, and every time you open one the site checks it is yours and then hands you a link that stops working shortly afterwards.
• Messages. If you use the contact form, your name, email, phone and the note you sent.
• Payments. Handled entirely by Stripe. Card numbers never reach this site and are never stored here. This site keeps only the references Stripe gives it and whether a lesson has been paid for.
• The chat assistant. If you open the chat bubble in the corner and type something, what you type is collected, along with the assistant’s replies. It is an AI assistant, not Emily, and it will say so if you ask. Treat it as a public question box: it can answer about tuition, times and policies, but do not put anything private, medical or financial into it, and it will never ask you for card details. To ask something privately, write to emilymichaelboard@gmail.com instead.
• Sign-in. The sign-in links emailed to you, and a cookie that keeps you signed in. There is no advertising or tracking cookie on this site.

When you agree to this

At booking. The booking form has a checkbox confirming you have read this notice, the terms and the studio policies, and the booking will not go through without it.

Who else sees it

Only the services needed to run lessons: Stripe for payments, Google Calendar for scheduling if the studio calendar is connected, and an email provider to send your confirmations and sign-in links. Before the assessment moved onto this site it was a Google Form; answers sent that way went to Google Forms and into a spreadsheet the studio keeps, not onto your student record here. Nothing is sold, rented, or shared for advertising. Ever.

The chat assistant, if you use it. The bubble in the corner is run by Anchor Co AI, which stores the conversation and passes it to OpenAI to write the reply. Anchor Co AI keeps that conversation, and they run the assistant on the studio’s behalf, so the studio can ask them for anything that was said. Nothing else on this site is sent to them — not your booking, not your assessment, not your lessons — only what you type into the chat, and the address of the page you were on when you typed it.

Being exact about the part that happens without you: the assistant is loaded from Anchor Co AI, so on the pages that carry it your browser fetches that software from them and they see your IP address and which page you were on, the same as the map described above. That is the whole of it — no account, no tracker, and nothing you have given the studio. The assistant itself hears nothing from you until you type a message. It is not on the pages where you fill anything in: not the booking page, not the assessment, not sign-in. If you would rather it were not anywhere at all, say so and it comes off the site.

One more, and only on your own student page: if a map of the studio is shown to you, it is drawn by OpenStreetMap, which means your browser fetches the map images from them and they see your IP address while it does. No account, no tracker and nothing about you is sent with it — and the map appears on no public page.

Students under 18

Emily teaches students of middle school age and up. This site is not meant for children under 13 and does not knowingly collect anything from them. If we find that a child under 13 has been signed up, the record is deleted.

For a student under 18, a parent or guardian’s name and email address are required at booking, and it is the parent or guardian who is agreeing to the terms on the student’s behalf.

Be clear about what that does and does not mean. Information is collected from the student: their name, email address, phone number if given, and whatever they write about their goals or in the assessment — the same as for an adult. Sign-in links go to the email address given for the student, so a student who books with their own address can sign in to their own student page.

A parent or guardian can ask to see, correct, or delete everything held about their child at any time, and does not need the student’s sign-in to do it. Write to emilymichaelboard@gmail.com.

Deleting your data

Sign in, open your student page, and use Account and data. It removes, immediately and without asking anyone:

• your student record — name, email, phone, parent or guardian details, your goals, and the private notes the studio keeps about your lessons
• every lesson booked under it, past and upcoming, with their lesson notes and practice assignments
• your track enrollment, and any recurring Stripe payment attached to it is cancelled first
• your assessment answers, including one submitted before you ever booked
• anything you sent through the contact form, matched on your email
• every file your teacher uploaded for you, deleted from storage and not merely unlisted
• your sign-in session and any unused sign-in links

Upcoming lessons are removed from the studio calendar at the same time. Lessons that have already happened stay on your teacher's own calendar as their record of the lessons they taught. If any part of that cannot be completed — Stripe is unreachable, or a stored file will not delete — the deletion still goes ahead and the screen tells you exactly which part did not finish, with an address to write to. It will not quietly claim to have worked.

What is kept, and why

Stripe keeps the record of payments you have made: the amount, the date, and the last four digits of the card. Payment processors are required to retain that for tax and accounting purposes, so it cannot be deleted on request — it stays with Stripe under their own privacy policy, and it is not reachable from this website once your record here is gone. Emails you have exchanged with the studio directly live in that mailbox and are not part of this site; ask and they will be deleted too. The same goes for the Google Form: answers sent that way sit in the studio’s spreadsheet, which the delete button on this site cannot reach — ask and that row will be removed too.

If you would rather someone did all of this for you, write to emilymichaelboard@gmail.com.

Your rights

Wherever you live, you can ask what is held about you, ask for it to be corrected, and ask for it to be deleted. The self-serve delete above does all three in one step. Residents of California, the EU and the UK have these rights by statute; this studio extends them to everyone.